Frequently Asked Questions
Q I need an exterminator. Can you recommend one?
A Bed Bug Busters NY works with many exterminators in the NYC Metro area and would be glad to make a
recommendation.
Q How long will it take to prepare my apartment?
A A free in-home consultation is the only way to give an accurate assessment because it depends on how many belongings
you own. However, a typical one-bedroom apartment with a "normal" amount of stuff (ie: not too cluttered) should take
two to three 8-hour days
Q How do you clean things?
A There are four basic methods used for cleaning:
1. Cleaning by vacuuming and placing in sealed plastic bags or wiping with alcohol and placing in sealed plastic bags.
2. Sealing in plastic bags without cleaning, then storing for 6 months to one year; bed bugs cannot live more than six
months to a year without a blood meal. If there are bugs in these belongings, they will die in that time.
3. Heating to 120° in a unit called a Pack-Tite™ and “cooking” for one hour – this will kill all life stages from eggs to
mature adults. This process can take time as it can take up to two hours to heat the unit before then having to
"cook" it for one hour.
4. Clothing and linens are treated in a hot dryer for 30 minutes. Most clothing can be treated this way if it goes into the
dryer dry - things that might shrink if they go in wet will not shrink if they go in dry.
Q How much will it cost?
A We work in teams of either two or three people, depending on the amount of work and the requested time frame.
We charge an hourly rate (call for current rates) and there is no minimum. You wil only be charged for the hours worked.
All supplies (including 2 Hepa-filtered vacuum cleaners) and onsite laundry are included in the fee. You would be
responsible for the costs of rug cleaning and any laundry or dry-cleaning sent out.
Q What if my apartment is really cluttered?
A We will work with you to decide what can be discarded. Many people see this as a golden opportunity to de-clutter
and get a fresh start.
